Private Property Owners

Private Property Owners strive to be the obvious choice for their tenants through high service and a strong customer focus. With Avy, they can better manage the challenges of streamlining management, improving tenant services and generating new revenue. At the same time, they get a platform that strengthens the relationship with their tenants and makes their housing offer more competitive and profitable.

Popular features of

Private Property Owners

Booking

With the booking engine, tenants can easily book common resources, such as a laundry room, barbecue and guest apartment. The platform is compatible with leading booking systems for seamless integration.

Case Management

The platform reduces customer queries, raises the quality of incoming cases and improves feedback to tenants. With AI support for self-service and chat, case management becomes both efficient and customer-friendly.

Move in and out service

Make moving in and out easy with our digital guide. Ensure important information about rent payment, home insurance, moving house cleaning and much more gets out on time — all in an automated process that saves time.

Avy Marketplace

Avy Marketplace makes services such as home insurance, electricity and the internet easily accessible during the tenant journey. With pre-negotiated solutions and full support from Avy, you can easily offer the tenants this service from day one.

Service that is appreciated

73%
Average user engagement
65%
Paying through the Tenant Experience App
88%
Downloading the app on eavesdropping
42%
Ordering any type of residential service
Other Private Property Owners with Avy
Customer case

Listen to your
industry peers

65%

fewer requests to customer service

92%

downloads when moving in

“We already had a lot of information in our e-library, but when Davy was able to give the students answers directly, the result was incredibly positive...”
Samira McHaiter
Head of Administration
implementation

We help you every step of the way

Mattias Labraaten, Head of Customer Success
Mattias Labraaten
Head of customer success
01

Project Startup

A clear start-up ensures a smooth process. We review the scope, objectives and resources of the project, as well as define roles and responsibilities for effective implementation.

02

Planning and implementation

We configure the platform, customize the design and ensure a smooth integration with existing systems. At the same time, we establish an efficient way of working that makes it easy to maximize value in the customer's organization.

03

Rollout

Communication is the key to a successful launch. We support with communication materials, channel selection and in-house training to ensure high connectivity, engagement and smooth adoption.

04

Ongoing cooperation

After the rollout, we will continue our partnership. Through follow-up, data-driven insights and optimization, we strengthen customer engagement, drive service conversion and ensure that the platform creates long-term value.

Ready for the Tenant Experience Platform?
We will be happy to tell you more.

Book a demo