Property Management

Efficient Property Management that simplifies everyday life for everyone

The Avy Tenant Experience Platform manages the customer interface in critical Property Management processes. It streamlines service operations, reduces workload and improves communication with tenants. From rental payment and case management to moving in and moving out — everything is managed seamlessly in one place — saving time, money and resources.

Different interfaces in the platform for bill payment, case management and check-in checklist

Streamlined Property Management — increased service & greater efficiency

More efficient case management

Handle service notifications and issue reporting just as tenants expect. Self-service, multilingual support and quick feedback create a frictionless experience. The result? Happier tenants, fewer errands and higher quality of the cases that need to be handled manually.

Smoother payments

Let tenants pay rent and other invoices with one click, when and where it suits them. This simple solution reduces administration, lowers costs and contributes to a smoother living experience.

Efficient move-in and out

Help tenants navigate the entire relocation process with a digital guide. Before, during and after the move — everything is handled in one place. This facilitates both rental and support, while enhancing the experience of the living.

Features

Features that take your Property Management to the next level

Payment

Avy Tenant Experience Platform has connections with leading real estate systems and invoice management companies. This gives tenants a clear overview of invoices and reminders of upcoming payments. Invoices and rental fees can be paid directly in the platform.

Interface for incoming invoices and paying unmanaged invoice

Case Management

The platform reduces customer queries, raises the quality of incoming cases and improves feedback to tenants. With AI support for self-service and chat, case management becomes both efficient and customer-friendly.

Move in and out service

Make moving in and out easy with our digital guide. Ensure important information about rent payment, home insurance, moving house cleaning and much more gets out on time — all in an automated process that saves time.

My Pages

Under My Pages, all information about the tenant is gathered in one place: contracts, drawings and important documents. There are also products and services that make everyday life easier.

Guests and Stakeholders

Give other users easy access to the platform and give them access to specific features and information. This creates a more inclusive and seamless experience for all parties in everyday life.

Interface for the function of adding guest users

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VALUE CREATION

What a smoother Property Management will lead to

25%

higher quality of incoming cases thanks to an automated process

30%

lower administrative costs through digitalization of Property Management processes

“Working with Avy has been essential to our ability to operate flexibly and create a modern and comfortable living experience.”

Carl David Heden

Digitalization Manager, Sveafastigheter

Discover more of The Platform

Avy Manager

Tenant journeys look different - customize according to your needs

App & My Pages

Accessible via App and My Pages for maximum accessibility and service

Co-pilot Davy

A Copilot developed for the Real Estate Industry

Integration Platform

Seamless integration for a unified living experience

Customer Insights

Better understand your tenants with AI-powered insights

Smart property

Smarter Real Estate - Simpler living

Residential services

Smoother, safer and better service for residents

Communication

Smart communication that creates security, well-being and engagement

Avy is the Nordic region's leading accommodation platform that simplifies everyday life for nearly 400,000 households through a comprehensive solution from move-in to relocation. Through both app and web, we create value for housing companies and residents.

Avy is the Nordic region's leading Tenant Experience Platform that simplifies everyday life for nearly 400,000 households through a comprehensive solution from move-in to relocation. Through both app and web, we create value for housing companies and residents.