Public Housing Companies

Public Housing Companies manage large holdings with long-term responsibility and an important role in society. The challenges include both sustainable development and social issues. Avy helps these actors streamline management, strengthen the tenant dialogue and create a safer living environment through digital services and AI-based insights.

Popular features of

Public Housing Companies

Measure and improve security in real time

Monitor perceived insecurity and identify what influence tenants' experiences.

Case Management

The platform reduces customer queries, raises the quality of incoming cases and improves feedback to tenants. With AI support for self-service and chat, case management becomes both efficient and customer-friendly.

Move in and out service

Make moving in and out easy with our digital guide. Ensure important information about rent payment, home insurance, moving house cleaning and much more gets out on time — all in an automated process that saves time.

Community

Create a digital gathering place where tenants can communicate, share tips, and organize joint activities. This strengthens the community and well-being.

Service that is appreciated

10.8
Customer Satisfaction
73%
Average user engagement
57 years
Average age of app users
110k
Rolled out households in Public Housing
Other Public Housing Companies with Avy
Customer case

Listen to your
industry peers

“We want to meet the needs and desires of our customers now and in the future.”

Why they chose the Avy Tenant Experience Platform to complement their Vitec business system.

“If you are looking for a simple interface, smooth management of the customer journey and good integrations with other systems, Avy is a good choice.”
Christoffer Greijer
IT- and digitalization Manager, Enköpings Hyresbostäder
implementation

We help you every step of the way

Mattias Labraaten, Head of Customer Success
Mattias Labraaten
Head of customer success
01

Project Startup

A clear start-up ensures a smooth process. We review the scope, objectives and resources of the project, as well as define roles and responsibilities for effective implementation.

02

Planning and implementation

We configure the platform, customize the design and ensure a smooth integration with existing systems. At the same time, we establish an efficient way of working that makes it easy to maximize value in the customer's organization.

03

Rollout

Communication is the key to a successful launch. We support with communication materials, channel selection and in-house training to ensure high connectivity, engagement and smooth adoption.

04

Ongoing cooperation

After the rollout, we will continue our partnership. Through follow-up, data-driven insights and optimization, we strengthen customer engagement, drive service conversion and ensure that the platform creates long-term value.

Ready for the Tenant Experience Platform?
We will be happy to tell you more.

Book a demo