Customer Insights

Better understand your tenants with AI-powered insights

The Avy Tenant Experience Platform uses AI to provide a deeper insight into residents' needs and experiences. Real-time data allows you to quickly identify problems, improve safety and optimize maintenance. This gives the real estate company a better basis for decisions and creates a better living environment.

A new level of understanding

Real-time insights

Get instant access to data that enables quick and accurate decisions instead of relying on time-consuming surveys.

Cost-effective insights

AI-generated analytics streamlines the collection and processing of customer data and reduces the need for manual labor, which in turn reduces costs.

In-depth customer insights

Supplement customer insights from real estate systems and survey tools with data based on actual customer behaviors - for a deeper understanding of the situation.

FEATURES

Powerful tools for deeper Customer Insights

Measure and improve security in real time

Monitor perceived insecurity and identify what influence tenants' experiences.

AI-generated summary of customer insights linked to insecurity

Detect information gaps

Identify information gaps in key areas, such as garbage sorting and equipment use.

Example of a post from a resident seeking information by asking a question in the tenant forum

Prevent maintenance problems

Identify problems such as water leaks or broken lighting before they escalate and cause major damage.

Enhance the customer offer

Use insights to identify the most in-demand services and products.

Optimize the user experience

Follow how tenants interact with the platform and improve the features that are most popular.

Download product manual

VALUE CREATION

Measurable value for real estate companies and tenants

Problems are solved up to 40% faster with real-time insights

Early action reduces maintenance costs

Ongoing AI analysis of interactions allows us to detect problems early, act quickly and subsequently assess the impact of actions.

Daniel Blackling

Wallenstam

Discover more of The Platform

Avy Manager

Tenant journeys look different - customize according to your needs

App & My Pages

Accessible via App and My Pages for maximum accessibility and service

Co-pilot Davy

A Copilot developed for the Real Estate Industry

Integration Platform

Seamless integration for a unified living experience

Smart property

Smarter Real Estate - Simpler living

Residential services

Smoother, safer and better service for residents

Property Management

Efficient Property Management that simplifies everyday life for everyone

Communication

Smart communication that creates security, well-being and engagement

Avy is the Nordic region's leading accommodation platform that simplifies everyday life for nearly 400,000 households through a comprehensive solution from move-in to relocation. Through both app and web, we create value for housing companies and residents.

Avy is the Nordic region's leading Tenant Experience Platform that simplifies everyday life for nearly 400,000 households through a comprehensive solution from move-in to relocation. Through both app and web, we create value for housing companies and residents.