Customer
Mannersons Real Estate
apartments
Mannersons is a fifth-generation family company with a strong focus on market-leading service. With the motto “always close”, Mannersons together with Avy wanted to take the next step to meet their customers where they are: Digitally via mobile.
Mannerson's management team can now offer digital payment, fault reporting, laundry booking and tenant services — and even easier to manage and engage with their customers' requests. This is via a fully branded Tenant Experience App that retains the privacy and values that the company has long stood for.
Avy is a sharp digital partner who delivers on time and is very responsive to feedback. We have had high demands on customizing details so it feels 100% like our own tenant experience app — and this together with Avy's technical platform and market-leading expertise in the field has generated a very good result. Through close and intensive joint work, we are now the first in Sweden to be able to offer a number of services via the app”
Mannerson properties won the "Kundkristallen" for best service and profile in 2019 with 99.6% of tenants recommending the company as a landlord.
